"The manager/owner is rude, sarcastic and disrespectful. I will no longer give my money to this cafe."
That is the entire review. It is the only review that "Mika A" of "Chicago, IL" has ever posted about anything ever in Chicago. They have no strong feelings about anything that has ever happened to them other than a seemingly singular experience in our store. This seems doubtful to us. We would love to know the details. This is the reason we feel people should not put a lot of faith in sites like Yelp and other review sites. Listen to your friends, visit yourself, listening to angry strangers with hidden agendas is probably not the best way to choose a delicious sandwich, beverage, bottle of olive oil, or jar of spice.
We hope everyone has an excellent day.